Please allow 3-10 business days for transit and processing once your returned item arrives at ANDREA USA OESTE LLC. After the item is approved for a refund, additional time is required before your account is credited. This depends on your original form of payment. Refunds to credit or debit cards can take up to 30 days depending on the card company involved.
Articles in this section
- How do I return an item?
- Does it cost me anything to return items?
- How many free shipping labels do I get for returns?
- What products are not eligible for return?
- How will I receive the refund?
- How long does a return take?
- Where do I send a return?
- How do I get back items that did not qualify for a return?
- How can I know the status of my return?
- Can I return a product at an Andrea store?