If you requested a refund for a product but the return was not approved, we can ship the item back to you at your expense. Please call our Contact Center 1 (877) 263-7320 to learn the details.
Articles in this section
- How can I return an item?
- Does it cost me anything to return items?
- How many free shipping labels do I get for returns?
- What products are not eligible for return?
- How will I receive the refund?
- How long does a return take?
- To which address should I send a return?
- How can I get back items that did not qualify for a return?
- How can I know the status of my return?
- Can I return a product at an Andrea store?